This website is operated by Sollora Peptides Inc. ("Sollora”, “us", "we", or "our") and we ask that your carefully review these Terms and Conditions ("Terms", "Terms and Conditions") before using this website (the "Service").
We make access to and use of the Service available to all users conditional upon your acceptance of and compliance with these Terms. These Terms apply to anyone visiting the site, using the site, including all information, tools and services. By visiting or using the Service, or making a product purchase, you agree to be bound completely by these Terms. If you do not agree to these Terms in their entirety, then you may not access this Service. A breach or violation of any Terms will result in immediate termination of Service.
We reserve the right to update, change or replace any part of these Terms by posting changes or updates to our website. It is your responsibility to check this page periodically for changes.
RISK INFORMATION: If you are pregnant or breastfeeding, consult a health care practitioner prior to use. If you have liver or kidney disease or if you have been instructed to follow a low protein diet, consult a health care practitioner prior to use. Do not take if allergic to fish. May cause mild gastrointestinal disturbances.
The statements on this website have not been evaluated by the U.S Food and Drug Administration. This product is not intended to diagnose, cure or prevent any disease.
TESTIMONIALS DISCLAIMER:Some of the testimonials found at deepmarine.com and/or social media are unverified results that have been forwarded to us by users of DeepMarine collagen, and may not reflect the typical purchaser's experience or apply to the average person. They are not intended to represent or guarantee that anyone will achieve the same or similar results.
RISKS OF PRODUCT USE:The website’s content is not substitute for direct, personal, professional medical care and diagnosis. None of our products should be used without clearance from your physician or health care provider. The information contained within is not intended to provide a diagnosis or specific health advice, or any other advice whatsoever, or for any individual and should not be relied upon in that regard. We are not medical professionals and nothing on this website should be interpreted to mean otherwise.
ONLINE STORE TERMS
By using the Service you are agreeing to these Terms. In doing so you represent that you are at least the age of majority in the province or state where you reside. By making purchases using this Service you warrant that you have legal ownership to, and full legal right and authority over, the credit card or other form of payment being used by you to make these purchases. Furthermore, you warrant that the information provided by you is true and accurate.
You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of this Service, violate any laws in your jurisdiction. A breach or violation of any of the Terms will result in an immediate termination of your use of the Services.
You may not reproduce, duplicate copy of sell and portion of the Service, use of the Service or access to the Service or any contact on the website through which the Service is provided.
When you make a purchase of a product or service through the Service ("Purchase"), certain information that is relevant to your Purchase will be required by us to fulfill your purchaser. This information can include, but is not limited to, your credit card number, the expiration date of your credit card, your billing address, your shipping information and your birth date.
You understand that your content (not including your credit card) could be transferred unencrypted and involve (a) transmission over various networks and (b change to conform and adapt to technical requirements of the of connecting networks or devices. Credit card information is always encrypted during transmission over networks.
It is Sollora Peptides Inc.’s exclusive right to refuse or cancel your order for any made for reason whatsoever and at any time. This right can be exercised for any reason deemed valid by Sollora including but not limited to: product or service availability, errors made in the description or price of the product or service, error in your order information, any false representation by you, etc.
If we feel or suspect any fraud, unauthorized or illegal transaction we reserve the right to refuse or cancel your order.
LINKS TO OTHER WEBSITES
Our Service may contain links to third-party web sites or services that are not owned or controlled by Sollora Peptides, Inc. We assume no responsibility for, nor have any control over, the terms and conditions, content, privacy policies, or commercial practices of any third-party web sites or services. A link of connection to our website does not constitute any sort of endorsement of their offerings, or activities. By using the Service, you agree that Sollora Peptides, Inc. is in no way responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third-party web sites or services. It is your responsibility to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
Sollora’s products are of the highest quality and we guarantee the quality of all of our products. If you are not happy with DeepMarine products, please contact us using the Contact Us information on the Service and we will provide instructions for you to return the container along with the original receipt (or a copy printed from your account). When we receive the returned container a refund will be processed which can take 4-6 weeks. The cost of returning the box and bag to Sollora is for your account and we recommend that you get a tracking number to ensure that the shipment is traceable. Refunds will be processed using the same card or method of payment that was used to make the original transaction.
We will provide a refund to customers who are not content with their purchase, but the provision of a replacement or refund shall not ever or in any way constitute an admission of any kind whatsoever by Sollora Peptides Inc. We reserve the right to fully investigate claims that we believe may be unfounded or fraudulent.
BUYERS OBLIGATION TO READ AND FOLLOW INSTRUCTIONS RELATED TO RISK INFORMATION
Risk information is identified on the packaging. It is exclusively the buyer’s responsibility to read that risk information carefully, follow the recommendations and understand that information before taking any products.
SHIPPING AND TRACKING
We process and ship orders within 3 working days of when the order was placed. Orders will be processed and shipped during regular business hours (Monday through Friday 9:00AM - 5:00PM PST, excluding holidays).
Sollora Peptides offers free ground shipping for all of our products shipped within Canada. Shipping is available to most places in the US (except Alaska, Puerto Rico and Hawaii). Please check your cart to determine the rate of shipping to the US address. We ship orders using Canada Post and other similar services as we see fit. Shipping carrier will be determined by Sollora Peptides at the time of shipment based on end destination to assure your shipment arrives in a reasonable and timely manner. Expedited shipping is also available at an additional cost to you.
Shipping times vary between carriers and destinations. Once again, Sollora Peptides will choose the correct carrier to assure your shipment arrives as soon as possible based on where you are located. It is anticipated that your shipment will arrive approximately 5-10 business days after your order is processed.
Once your order has been received and shipment has taken place, an automatic email confirmation will be sent to you containing tracking number(s).
The Service is regularly reviewed, changed and updated; however, we may experience delays in changing or updating information on the Service and in our media and advertising. It is possible that information you see on the Service may contain errors or inaccuracies and may not be complete or current. These inaccuracies might include, but are not limited to, description of products, product pricing, and other specific or general information. We cannot guarantee the accuracy or completeness of any information found on the Service. We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
PURCHASES AND ACCOUNTS
In accessing the Service to purchase products, it will be necessary to create a buyer account with us. We require that anyone creating an account be 18 years or older and that all information provided by you in the account is true and completely accurate. It is your responsibility to update the account with new information or changes to information that may occur from time to time. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.
You are exclusively responsible for ensuring that your account password is kept in the strictest confidence and not shared with anyone for any reason. You must ensure that passwords are not accessible to another person from a computer or digital device. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
The username that you use must be one that you are entitled to use and must not be the name of another person or entity that is not lawfully available for use by you. We retain the exclusive right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
SERVICE CONTENT AND PROPRIETARY INFORMATION
The content, functions and features of the Service are the exclusive property of Sollora Peptides Inc. Nothing contained in the Service can be used by anyone without the prior written consent of Sollora Peptides Inc.
USER COMMENTS, FEEDBACK, COMMUNICATIONS AND OTHER SUBMISSIONS
Any comments, feedback, testimonials, remarks (collectively, 'comments'), you send to us shall become comments that we are entitled to use freely in any way we see fit and you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
You agree to defend, indemnify and hold harmless Sollora Peptides, Inc. and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password, or b) a breach of these Terms.
LIMITATION OF LIABILITY
In no event shall Sollora Peptides, Inc., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (1) your access to or use of or inability to access or use the Service; (2) any conduct or content of any third party on the Service; (3) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
DISCLAIMER AND EXCLUSIONS
You explicitly agree to use the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
We do NOT guarantee that the Service will function uninterrupted. We do NOT guarantee that the Service will be secure or available at any particular time or location. We do NOT guarantee that the Service will be free from any errors or defects. We do NOT guarantee that the Service is free of viruses or other harmful components. We do NOT guarantee that the Service will meet your requirements.
Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.
These Terms shall be governed and construed in accordance with the laws of the Province of Alberta in Canada. Any failure on our part to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.
Any modifications to the Service shall be done at our sole discretion and take place at any time without prior notice. It is your responsibility to read the Terms and Conditions frequently to ensure that you are aware of any changes or updates. By continuing to access or use the Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
If you have any questions about these Terms, please contact us at 855-500-5057. A customer service representative will answer your questions between 9:00AM and 5:00PM Mountain Standard Time, Monday through Friday, except holidays.